<- Back to all posts

Why Content Design Needs to Embrace Systemization

Ellie from Ditto
|
November 6, 2024

Systems are everywhere in product teams, helping us build better products, faster. Whether it's Agile or Scrum in Product Management, design systems in UX Design, or using modern tech stacks like React or microservices in development, systemization has become second nature. It's how we bring consistency, speed, and efficiency to product development. For example, when designers create a button, they don’t start from scratch each time—they lean on design systems to ensure consistency with font, size, and color. The question is: Why should text be any different?

Text as a System: It’s Time Content Design Takes the Same Approach

If you're a content designer or UX writer, you’re probably well aware that text is never a one-and-done thing. CTAs, instructional messages, error labels—they all play a part in creating a cohesive product experience. But when we treat content as isolated bits and pieces, we miss an opportunity to create consistency, clarity, and efficiency. Systemizing content—just like design—makes it easier to craft seamless, intentional, and reusable copy.

Think of the text in your product as a series of connected building blocks. When a user encounters a familiar context in your product, they should also encounter familiar language. It’s this sense of continuity that builds trust and makes your product feel polished and cohesive. By reusing intentional copy, you’re not only saving time but also creating a user experience that feels intuitive and clear.

The Benefits of Systemizing Content Design

So, what does systemizing content really do for you and your company?

1. Better UX Through Consistency

Consistency is key to creating a clear and understandable product. When users know what to expect, they move through your product with ease. Systemizing content helps eliminate confusing variations in wording that might trip them up.

💡 Prioritizing a better UX can drastically increase product usage and retention — Zero saw a 43% increase in user app sessions when they scaled content personalization with Ditto.

2. Faster, More Efficient Workflows

Just as developers don’t rewrite code from scratch every time, content designers shouldn’t rewrite copy for similar elements. Systemized content means fewer redundancies and faster workflows. You’ll spend less time creating new copy and more time refining what matters.

💡 Efficient workflows means massive time savings for your team — Own Up saves 6,500+ hours every year by investing in an integrated system for their writers, designers, and developers.

3. More Intentional, Impactful Work

When you build text with a systemized mindset, you’re inherently being more thoughtful about how each piece of copy fits into the bigger picture. Every word has a purpose, making your content more intentional—and, in turn, more impactful.

💡 The right system makes it easy to scale more work with the same team — Uber Carshare used Ditto to localize their product copy for 2 new markets with the same lean team of 3 writers.

4. Easier Iteration and Improvement

A systemized content framework makes it simple to adjust and iterate. If something changes—whether it’s a brand tone update or user feedback—you can tweak your system once and have that change reflected across the product, instead of painstakingly going piece by piece.

💡 With an easy-to-manage system for your words, you can finally carve out time to iterate and A/B test — Staffbase built an entirely new process to centralize, review, and ship text for their global product suite, all with Ditto.

5. Ship Better Products, Faster

At the end of the day, systemizing content helps you ship. By removing inefficiencies and building for scale, you're empowering your team to deliver high-quality products faster without sacrificing clarity or cohesion.

💡 Better product copy means better product outcomes — Blip was able to launch personalized copy to a user base that spans 32 countries, all while shipping nearly 50% faster, with Ditto.

Wrapping It Up

Text is just as integral to your product’s success as its design or functionality, so why not treat it the same way? By embracing systemization, content designers can create clearer, more cohesive user experiences, work more efficiently, and ultimately help deliver better products. It’s time to think beyond one-off copy solutions and start treating content like the reusable, interconnected system it truly is.

Success! 🥳 Look forward to Ditto updates in your inbox.
Oh no — something went wrong while submitting the form. Please try again!